Customer Service

Tuga swimwear (other than the board shorts) is made of 80% Nylon / 20% Lycra which is manufactured in Australia specifically for blocking UV, to government UPF Standards. The board shorts are made of 100% Nylon Taslin. We use the strongest woolly polyester thread to assure strong seams. Most designs utilize a flat-lock stitch to give them that "beach look".

We apologize that the colors that may appear on our web site may not be exactly the same as our clothing. Due to differences in computer video technology the brightness and / or contrast of products displayed on this web site may or may not reflect the true brightness and / or contrast of our products. Actual products may be lighter or darker than what you see on the web site. If you are disappointed in a color after you receive it, you can return it at no charge.

Over time, as the fabric wears thin and the colors naturally fade, the UV effectiveness diminishes. To assure good protection, swimwear that has been heavily used or looks warn should be replaced occasionally.
We use the best dyes available, however we can not guarantee complete colorfastness on some colors. Cold hand wash your garment separately and be careful not to wear light colored clothing over wet swimwear. Chlorine increases the likelihood of bleed and/or transfer.

Product Care:
Swimwear and Hats: Gentle washing or just rinsing out is recommended. No bleach or woolite. Drip dry is best. Harsher washing and drying will shorten life and fade the colors. Chlorine always results in fading so rinse in fresh water after swimming.

Payment:
We accept Visa, Mastercard, and American Express. Checks will can be accepted with phone in orders as well.

Returns:
If it doesn’t fit, or you don’t like the color, or it is damaged in anyway, or you just don’t like it, give us a call and we will replace it at no charge. We want you to be delighted in our products.

Shipping:
We normally use the lower cost services that get you the product in 2-4 days. Priority Mail or Fedex Ground. For 1-2 suits the cost is usually $7.00 in the US. We also offer expedited shipping for rush orders.

Feedback:
If you want to tell us anything, good or bad, give us suggestions, feel free to email us at: feedback@tugasunwear.com